TERMS OF SERVICE

OVERVIEW

This website is operated by Saison Aperitifs. Throughout the site, the terms "we", "us" and "our" refer to Saison Aperitifs. Saison Aperitifs offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

PRODUCTS OR SERVICES (IF APPLICABLE)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone none provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card nones and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific
submissions (for example contest entries) or without a request from us you send
creative ideas, suggestions, proposals, plans, or other materials, whether
online, by email, by postal mail, or otherwise (collectively, 'comments'), you
agree that we may, at any time, without restriction, edit, copy, publish,
distribute, translate and otherwise use in any medium any comments that you
forward to us. We are and shall be under no obligation (1) to maintain any
comments in confidence; (2) to pay compensation for any comments; or (3) to
respond to any comments.

We may, but have no obligation to, monitor,
edit or remove content that we determine in our sole discretion are unlawful,
offensive, threatening, libellous, defamatory, pornographic, obscene or
otherwise objectionable or violates any party’s intellectual property or these
Terms of Service.

You agree that your comments will not violate
any right of any third-party, including copyright, trademark, privacy, personality
or other personal or proprietary right. You further agree that your comments
will not contain libellous or otherwise unlawful, abusive or obscene material,
or contain any computer virus or other malware that could in any way affect the
operation of the Service or any related website. You may not use a false e-mail
address, pretend to be someone other than yourself, or otherwise

ORDER PROCESSING

Orders placed Monday through Friday will be processed within 1 - 2 business days. Please note that we do not process orders during weekends and national holidays. Orders placed during these times will begin processing on the following business day.

Upon successful placement of your order, you will receive an email confirmation with all the details. If you do not receive this email, please check your spam filter or contact us at hello@saisonaperitifs.com for confirmation. We typically respond within 24-48 hours.

For any changes, cancellations, or other assistance with your order, please contact us immediately via email. We are unable to accommodate change requests once your order has been processed or shipped.

SHIPPING COSTS & DELIVERY TIMES

Australia - Free Shipping on Orders over AUD$150

Enjoy free shipping Australia-wide on all orders over AUD$150. Free shipping orders are processed through a third-party courier service and should arrive within 4-12 business days*.

Australia - Shipping Rates on Orders under AUD$150

Shipping rates are on all orders under AUD$150 and are priced at AUD$15 to all Australian metro areas and AUD$20 to all rural areas. These orders should arrive within 4-12 business days*.

International Deliveries

We are not currently offering international deliveries.

*Please note these timings are estimates for your convenience. Actual delivery times may vary due to circumstances beyond our control, such as holiday seasons, COVID-19 restrictions, or severe weather.

CHANGE OF SHIPPING ADDRESS

To change your shipping address, please email us at hello@saisonaperitifs.com with your order number and updated details. Use 'URGENT: CHANGE ADDRESS' in the subject line for expedited handling. We'll make every effort to update your information, though changes cannot be guaranteed once an order has been dispatched. Please ensure accuracy when entering your details during checkout.

ORDER TRACKING

Once your order has been dispatched, you will receive an email containing your tracking information. If you do not receive this email, please contact us at hello@saisonaperitifs.com.

STOCK AVAILABILITY

While we strive to maintain accurate stock levels, occasionally we may be unable to fulfil all items in your order at the time of purchase. In such cases, we will ship the available products and communicate regarding any back-ordered items. You can choose to wait for restocking or request a refund.

CHANGING OR CANCELLING ORDERS

Unfortunately, orders cannot be changed or cancelled once placed. Please refer to our Returns Policy below for options upon receiving your package.

DAMAGED ITEMS

If items arrive damaged, please notify us within 3 days by emailing hello@saisonaperitifs.com with your order number and photos of the damaged items. We will arrange for a replacement to be sent promptly.

RETURNS & REFUNDS

Items can be refunded if returned within 30 days of purchase, provided they are unused and in their original condition. We do not offer refunds on opened or used products, nor do we facilitate exchanges online.

Return shipping costs are the responsibility of the customer and are non-refundable. Please return items to:

Saison Aperitifs 15 Malton Crt, Altona 3018, VIC Australia

For fragile items, such as bottles, please use a tracked shipping service and ensure adequate packaging to prevent breakage during transit.

Upon receipt and approval of your return, we will initiate a refund to your original method of payment.

For any product or delivery issues, please contact us at hello@saisonaperitifs.com. When inquiring about a return, kindly include your order number in the email.

If you have any questions about these Terms, please CONTACT US